Effective Date: 01/27/2025
1. Introduction
At Home Solutions is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS messages from us through our 10-digit long code (10DLC) service.
2. Information We Collect
- Personal Information: We may collect personal information that you voluntarily provide to us when opting into our SMS messaging service, including your name, mobile phone number, and any other information you choose to provide.
3. How We Use Your Information
We use the information we collect to:
- Send you SMS messages that you have opted into, including updates, and other relevant information.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
7. Your Choices
- Opt-Out: You may opt-out of receiving SMS messages from us at any time by replying “STOP” to any message you receive. After opting out, you will no longer receive SMS messages from us unless you opt-in again.
- Access and Correction: You may request access to or correction of your personal information by contacting us at [email protected]
8. Changes to This Privacy Policy
We may update this SMS Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this SMS Privacy Policy, please contact us at:
At Home Solutions
97-77 Queens Blvd, #802Rego Park, NY 11374
+12122599347
